News

achievement, Tonbridge, West Kent

More of our branches achieving “Exceptional” results.

5 Star Exceptional Quality Audits.

My Homecare West Kent achieved a 5 Star “Exceptional” rating in their My Homecare Quality Audit recently. The My Homecare Compliance Team were particularly impressed with the quality systems that were in place and the comprehensive record keeping. They were also happy with the standard of training that the team were providing their staff.

 

What is a Quality Audit?

As part of the My Homecare our experts provide an internal audit and accreditation service to our My Homecare branches. Under our Star Quality Rating, individual branches get assessed by members of our experienced Head Office team. We undertake these assessments at a minimum every year. We measure the service on 40 performance indicators, which includes the quality of the care they provide to their clients and how your business is developing. These audits keep our branches upto date with latest changes in legislation, it ensures the level of care they are providing is to an excellent standard and keeps branches on the right track maintaining an effective and ethical service and business going forward.

Uncategorised

Successful Northern Meeting – Great to see everyone

Successful Northern Meeting in York.

Our Northern Meeting in York was a great success, always good catching up with everyone and talking about the latest going’s on within the My Homecare brand. Indeed joined us to discuss the best practice for recruitment and Phil from PASSsystem shared an introduction to PASSsystem, a system which is leading the market in mobile care monitoring. But the highlight for us was listening to branches sharing their success stories with everyone, Thank you for attending and taking part, we hope you enjoyed it as much as we did.

achievement, cheshire

My Homecare Cheshire driving up the standards of Home care.

My Homecare Cheshire join Stockport Ethical Framework

My Homecare Cheshire driving up the standards of Homecare.

Well done to My Homecare Cheshire for their recent achievement. With support and guidance from our Head Office Management team My Homecare Cheshire have now joined the Stockport Ethical Framework. This means being the certified provider for the Stockport Ethical framework the team will be working alongside Stockport Metropolitan Council to drive up the standards of home care.

Brilliant achievement