News

achievement, Awards, My Homecare Assistance

My Homecare shortlisted for Great British Care Awards 2019

            My Homecare shortlisted as Finalist in The Great British Care Awards 2019.

Here we have pictured Vivian and Joan of My Homecare Assistance based in the North East. These ladies were nominated by their branch for their outstanding care and dedication to their clients, in particular, their service user Sharha who benefits from our Befriending  Service and Personal Care. They have been shortlisted as finalists in the “Putting People First / Personalisation Award” in the Great British Care Awards 2019, A fantastic achievement, well done.

My Homecare General Meetings

My Homecare Annual General Meeting – Southern Branches

Another successful AGM in London for our Southern branches.

Last Friday we hosted another AGM for our Southern branches, this time Indeed who regularly attend our meetings offered us a function room in their Head Office to host our AGM. Indeed proved themselves to be perfect hosts and looked after us all very well throughout the day, We would also like to thank Tagtronics and Careline Live who both delivered interesting presentations to our Southern franchisees about the products and services they can provide My Homecare as a brand.

A successful day all round.

South Dublin

My Homecare now have a branch in Ireland

Welcome onboard My Homecare Angels South Dublin.

We have branched out and are happy to announce we are now going to be providing care in South Dublin. My Homecare Angels South Dublin are the latest branch to join the team and our first branch in Ireland!

Watch this space for more news about this exciting development.

achievement, Tonbridge, West Kent

More of our branches achieving “Exceptional” results.

5 Star Exceptional Quality Audits.

My Homecare West Kent achieved a 5 Star “Exceptional” rating in their My Homecare Quality Audit recently. The My Homecare Compliance Team were particularly impressed with the quality systems that were in place and the comprehensive record keeping. They were also happy with the standard of training that the team were providing their staff.

 

What is a Quality Audit?

As part of the My Homecare our experts provide an internal audit and accreditation service to our My Homecare branches. Under our Star Quality Rating, individual branches get assessed by members of our experienced Head Office team. We undertake these assessments at a minimum every year. We measure the service on 40 performance indicators, which includes the quality of the care they provide to their clients and how your business is developing. These audits keep our branches upto date with latest changes in legislation, it ensures the level of care they are providing is to an excellent standard and keeps branches on the right track maintaining an effective and ethical service and business going forward.